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| Join a company that is redefining the face of Macau, one development at a time. Melco Crown Entertainment is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Macau, including the Crown Macau, Cotai’s City of Dreams integrated entertainment resort and the Mocha Clubs, Macau’s non casino-based slot machine chain. With an acquisition deal pending that will provide MPEL with a third development site on the Macau Peninsula, the employment opportunities promise to grow exponentially. A number of diverse positions will need to be filled.
Send your career skyrocketing with a company that’s changing the skyline.
Apply today.
新濠博亞娛樂（MPEL）
歡迎加入一家一次過藉由全新開發，賦予澳門嶄新面貌的公司。 新濠博亞娛樂集團是一個位於澳門的博彩娛樂場及其度假配套的發展商、資產擁有者及經營者。旗下包括澳門皇冠酒店，新濠天地綜合娛樂場度假村，以及摩卡俱樂部——澳門的非娛樂場角子機鏈鎖店鋪。新濠博亞在澳門半島發展用地上的第三個收購交易即將成交，而它將提供的就業機會將大幅倍增。許多形形色色的職位空缺將需要優秀的人才來填補。
讓您的職業生涯隨著不斷突破的公司突飛猛進。
立即應徵。 |
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Manager, Business Development - Trade (HK) - 010153
Job No.: 010153 Job: Marketing & Communication Organization: MCE Corporate Macau Description:
Position Summary
The Manager, Business Development - Corporate is responsible for business development and account management within the corporate sales market segments for Crown Macau & City of Dreams. The focus of the role is maintaining excellent customer service, fostering business relationships, adherence to service standards and obtaining financial goals. The Manager, Business Development - Corporate is also responsible for the development and implementation of appropriate sales & marketing strategies within the Corporate market segment to maximize the potential of existing accounts and sourcing new business.
Primary Responsibilities:
- Achieve revenue and expenditure budgets as specified in KPOs and assist the Assistant Director, Corporate & Trade in development strategies for the Corporate market
- Implement strategies as per Sales & Marketing Plan to ensure key account management and business development opportunities are maximized. This includes effective management of corporate accounts through effective client contact, sales calls, attending Trade Shows in Hong Kong and overseas when applicable and entertaining in and out of office hours and facilitating entertainment and site inspections to develop relationships with key client contacts.
- Achieve targets for Corporate Room Sales for Crown Macau & City of Dreams. This includes evaluating business for its potential to the whole City of Dreams & Crown Macau
- Convert leads and pursue new business through direct inquiries, targeting potential and competitor accounts and implementing a sales call cycle for the target markets
- Prepare quotations, proposals and contracts as required
- Negotiate with clients to achieve maximum revenue per available room for both Crown Macau & City of Dreams
- Develop new business and maintain service strategy for own accounts and those for the department
- Liaise with fellow employees, other departments and clientele in a professional, informative and courteous manner to ensure that an effective working relationship is maintained at all times
- Source and communicate market intelligence regarding competitor hotels, destinations and industry developments to the Sales and Marketing team. Provide feedback on changing marke conditions, including trends in the competition
- Utilise Opera (Property Management System) to maintain a key contact database for the corporate market, including: ensuring the database is updated and maintained with relevant information gathered from sales calls and other avenues
- Coordinate entertainment throughout the year for clients. This will involve individual activities and joint activities with the whole sales team.
- Perform and delegate administration duties as required in regards to planning, organizing and implementing work assignments and collating figures for appropriate reports
- Assist in the development of annual business and marketing plans including setting sales goals. Including in thisis the need to identify new business possibilities and to also obtain feedback from guests
- Exhibit exceptional customer service at all times to both guests and fellow employees when communicating instruction, information or advice, ensuring the information is received in a timely manner and understood
- Adhere to and act in accordance with all established policies and procedures within Crown Macau and City of Dreams
Qualifications and Experience
- Extensive hotel/travel industry experience within a senior sales role is mandatory
- Hospitality or sales/marketing qualifications
- Proven customer service skills at a five star standard
- Strong network and knowledge of Macau & Hong Kong Corporate market
- Strong knowledge of hotel PMS (preferably OPERA) and Microsoft Office suite of products
Personal Competencies
- Display a high commitment delivering and improving customer service
- Achieves agreed objectives and accepts accountability for results
- Exhibits advanced communication, presentation and interpersonal skills
- Has a strong work ethic
- Motivates others to achieve business objectives
- Encourages people to work as a team
- Understands different cultures and diversity
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