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Galaxy Entertainment Group Front Office  
 
Galaxy Entertainment Group takes its role as one of Macau’s largest employers very seriously, depending on its family of employees to shine above the rest. Each position is vital and our success is shared with all staff in positions ranging from gaming operations, hospitality and back of house services, to corporate office positions.
We offer a challenging and rewarding working environment providing you with the opportunity to inspire all around you with your dedication to making each guest experience unforgettable.
 

Receptionist – Hotel Okura

 

Div/ Dept:  Front Office

Ref. no.: 1788BR

 

一個機會,創造精彩命運
APPLY TO BE FANTASTIC!
閃耀路氹的「澳門銀河TM」,誠摯邀請您的加入
POSITIONS AVAILABLE AT GALAXY MACAU™ IN THE HEART OF COTAI
 

Responsibilities:

  • Provide excellent service in all Front Desk related matters: register guests, assign rooms, answer telephones, respond to enquiries, check-out guests, process payments (cash, credit card, accounts).Maintains high visibility in order to ensure smooth running of operations, promotes good public relations and takes corrective actions to ensure their satisfaction.
  • Assisting in promotion of company’s services and products.
  • Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture.
  • Maintain all procedures and adheres to them within the Okura guidelines; in particular with emphasis on hotel credit policy.
  • Ensure every guest’s experience is pleasant and memorable.
  • Should be aware of the reservation process, be able to create new reservations and deal with any invoice discrepancies.
  • Knows cash handling procedures, posting and transferring charges to guest master and city ledger accounts.
  • Is responsible for the handling and safekeeping of a personal float for all cashiering matters.

 

Requirements:

  • Fluency in local language
  • Fluency in English
  • Proficiency in & Mandarin & Japanese language preferable
  • Willing to work on shift

請即瀏覽 mygalaxycareer.com
超過幾百個職位,待您發揮 !
銀河招聘熱線 : 853 8883 9688


Apply to hundreds of positions in our growing family today by visiting mygalaxycareer.com

Hotline: 853 8883 9688

 
 
  Work Exp.:   Not Limited
  Education:   Not Limited
  Monthly Salary:   Salary Negotiable
  Job Type:   Full Time
  Location:   Macau
  Last Updated:   2013/12/02
  Deadline:   Customer Service > All Sub-Classification
   
   
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