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SmarTone Mobile Communications (Macau) Ltd All Sub-Classification  
 
SmarTone is constantly breaking new ground in the converging world of communications and media. As a market leader, we are committed to delivering unbeatable customer experiences that truly enrich lives. To do this, we need passionate, energetic and pro-active people like you. If you share our way of thinking, we would like to hear from you.  

Client Services Executive (COR-CSE-M-110613)

Responsibilities

  • Provide full range of account services proactively to premium corporate customers
  • Answer telephone enquiries from customers, liaise with related parties for follow up actions and handle account related services in a professional manner
  • Carry out various regular account servicing duties, i.e. Billing report generation, users devices training, etc.
  • Provide customers' feedback and operation enhancement recommendations for further improvement
  • Co-ordinate with other departments to ensure smooth corporate account services
  • Act as the on-site support and station in client's office premises to perform account servicing activities for corporate customer as required

Requirements

  • Degree holder or equivalent in Business Administration, Marketing or IT; diploma holder with soild relevant experience will also be considered
  • Good written & spoken English and Chinese; knowledge of Mandarin is a plus
  • Strong presentation, communication and interpersonal skills
  • Possess good knowledge in PC skills, handset and PDA operations
  • Detail-oriented
  • Mature, meticulous, independent with the ability to work on tight deadlines
  • Energetic and able to work well under pressure


Interested parties please apply with full resume stating present and expected salary to the following e-mail:

recruit@smartone.com

(Please quote reference number on the application.)

All data supplied will be kept in strict confidence and used for employment related purpose.
Only short-listed candidates will be contacted.

You are welcome to visit our website : www.smartone.com

 
 
  Work Exp.:   Not Limited
  Education:   >=Bachelor
  Monthly Salary:   Salary Negotiable
  Job Type:   Not Limited
  Location:   Not Limited
  Last Updated:   2013/06/11
  Deadline:   Administration > All Sub-Classification
   
   
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