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NagaWorld Limited Travel/Tour Guiding  
 
NagaWorld Limited is a subsidiary of NagaCorp Limited, a Publicly Listed gaming and entertainment company on the Hong Kong Stock Exchange. It is the first and best integrated hotel entertainment complex in the fast developing Mekong region.

With the existing NagaWorld complex reaching full capacity on a regular basis, NagaCorp is constructing Naga2 a stone throw away from the current premises. Naga2 will house an additional 800 hotel rooms, 100 luxury suites and a 2500 seat theatre.
Naga City Walk, an exclusive duty free retail mall will connect the two complexes. Naga City Walk is expected to be launched later this year with Naga2 expected to be in operation by June 2017.
In addition to the expansion plan in Cambodia, in 2015, NagaCorp held its groundbreaking ceremony in Vladivostok, Russia for the Primorsky Entertainment Resort City "PERC" project which is expected to be completed in 2018.
 

Assistant Manager, Naga Travel

Job location: Phnom Penh, Cambodia

Job Purpose

Assistant manager, Naga Travel is responsible for planning trips and overseeing the whole travel operation and supervising and leading team on travel operations.

Duties and Responsibilities

  • Liaises with travel partners, including airlines and hotels, to manage bookings and schedules;
  • Responds for developing strategies to achieve the business targets for bringing travel volume from China and other markets into Nagaworld, Phnom Penh;
  • Deals with customer enquiries and aiming to meet their expectations;
  • Oversees the smooth, efficient running of the business;
  • Develops and maintains good business relationship;
  • Oversees vendors to ensure service level performance criteria are met, customer service issues resolved, VIP services delivered;
  • Works closely with our Sales, Service and Production teams in order to improve overall travel experience for our groups;
  • Assists in the management of private jet operations with good geographical knowledge and ability to plan routes where required.

Qualifications

  • Bachelor degree or equivalent education required
  • Excellent in both communication and written English and Mandarin (knowledge of other foreign languages an advantage)
  • Possess strong personality, independent, initiative, resourceful with excellent interpersonal skills
  • Willing to work after office hours, weekends and public holidays where required
  • Proficient in the usage of Abacus CRS flight booking system
  • Proven track record and experience in managing travel operations and administrations from front to back end while leading team to meet set KPIs
  • Possess good knowledge and experience in the process of securing visa applications online for multiple destinations
  • Excellent skills in sourcing online information accurately and provide travel advisory related to visa requirements, weather, telecommunication and other auxiliary information when required.

 

 
 
  Work Exp.:   4-5year(s)
  Education:   Not Limited
  Monthly Salary:   Salary Negotiable
  Job Type:   Full Time
  Location:   Other Area
  Last Updated:   2017/02/20
  Deadline:   Human Resources > Recruitment Consultant
   
   
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