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TalentGroup Asia  
 
TalentGroup Asia (TGA) is a HR management consulting, outsourcing and business services company. With in-depth experience and capabilities to service our client, TGA helps to improve their efficiency and performance. TalentGroup Asia is specialized in Human Resources Business Process Outsourcing (HRBPO) – an initiative to help creating high-performance company. By partnering with TGA, our clients enjoy improved cost transparency and business efficiencies.  



Store Manager
          

Our client is a well-known luxury mobile phone company in retail industry. Now, we are assisting them to hire Store Manager to join their team! The ideal candidate has had experience in a similar luxury environment. This is an exciting opportunity to grow your retail sales career.

 

In general, your responsibilities are organized around three main pillars:

1.       Sales Teams Management & Leadership

  • Provide information of Brand and updates about the company to staff
  • Keep staff updated with policies and processes relating to the job
  • Support the team to understand sales data and understand the goals to achieve
  • Ensure staff is well trained on product knowledge and skills for performing the job
  • Demonstrate sales skills and appropriate behaviors to staff
  • Create and maintain and effective communication within the team, the parties supporting retail, as well as towards customers
  • Design effective working schedules, assign a fair distribution of roles and tasks in line with the staff capabilities and talents
  • Support the growth and development of team members through coaching, regular evaluation and development programs

2.      Sales Management: Sales process management & customers management

  • Organize staff rosters/scheduling according to the flow of customers to the store, seasonality, festivities, etc.
  • Ensure excellent VMD and maintain world class presentation with proper models in display
  • Analyze sales figures, customers’ flows and composition reports, etc; explain them to the staff and initiate internal discussions aimed to approach sales constructively
  • Be proactive and passionate in managing the team towards reaching and exceeding sales targets by the best use of sales opportunities and potentials
  • Analyze and interpret trends and hence adjust sales strategy
  • Manage stock levels and plan sales in accordance with merchandise available and central merchandising policies
  • Be knowledgeable and updated with regard to the retail industry and market trends in the area
  • Understand marketing initiatives, and use them to drive sales and monitor their results
  • Be proactive in suggesting to the upper management insights on the market, customers demographics, and other information that may help shaping marketing and sales strategies

3.      Operations Management: Stock management & general operations, costing, cashing & IT management

  • Manage stock levels and make key decision on sales planning accordingly
  • Ensure proper processing of receiving, transfers, and other EPOS transactions as needed
  • Conduct daily random stock counts and implement corporate schedule of stock takes
  • Ensure all security procedures are followed and all loss prevention measures are taken
  • Adhere at all time with all company operational procedures
  • Ensure sales team are versed at and regularly implement correctly operational procedures;
  • Study, understand and become excellent user and coach store set of technologies, including Microsoft, SAP, EPOS, and other systems the company introduces from time to time
  • Accurately process all POS transactions and ensure they are reflected in the cashing transactions
  • Study, analyze and understand the yearly shop P/L and manage with responsibility store expenses, suppliers, and properties

Qualifications:

  • 5-10 years as a store director/manager position in similar luxury environment
  • Good command of English and local language
  • Strong personal selling and client relations experience
  • Good retail operations experience that includes understanding of: sales, customer service, merchandising, inventory control, and loss prevention.
  • Strong technology skills including Microsoft office, SAP and POS systems.
  •  A good leader with proven experience in the management of retail teams;
  • Entrepreneurial, open to work in a ‘start up’ environment
  • A team builder, inclined toward training and coaching
  • Excellent developer of social relations, inclined in customer service.
  • Candidates with less experience will be considered as Assistant Store Manager

 

Interested parties please apply with full resume and expected salary to jobs@talentgroup.asia with subject header “Store Manager”

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Summary
  Work Exp.:   5-10year(s)
  Education:   >=Bachelor
  Monthly Salary:   Salary Negotiable
  Job Type:   Full Time
  Location:   Macau
  Last Updated:   2017/03/12
  Job Category:   Retail Consumer Products > Store Manager