Job Responsibilities:

• Ensure that service agreement requirements are fulfilled and work to ensure customer satisfaction with company services
• Monitor customer satisfaction to ensure all the problems are settled timely
• Assign duties, responsibilities, and spans of authority to personnel
• Follow up new business opportunities and set up meetings, plan and prepare presentations
• Protect company's value by keeping information confidential
• Coordinate recruitment and/or selection of personnel
• Supervise and oversee the team work results by coaching and disciplining
• Establish and monitor team work schedules
• Evaluate costs and revenue of agreements to determine continued profitability

Job Requirements:

• University graduated
• Good command in written and spoken English and Chinese
• Minimum 3-4 years experience, preferably in a busy service business
• Have previous management, F&B, or sales experience
• Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead a team
• Familiar with MS Office
• Macau ID holder only

Interested party please send your resume and expected salary to helen@talentgroup.asia quoting the “Assistant Account Manager” in the subject line.