Roles & Responsibilities:
- Lead and supervise a team of System Engineers to provide installation and maintenance support to various customer groups
- Manage daily operation of support team in meeting customer’s requirement
- Provide 2nd line support in fault escalation
- Assist in large-scale project implementation

Requirements:
- Bachelor degree in computer science, IT, engineering or a related discipline
- 5 years or above working experiences in field support in LAN / WAN / Routers / Switches / Wireless network security applications including firewall & VPN
- Sound knowledge with hands on skills in Anti-Virus, Backup, Directory Services and Microsoft Exchange solution
- Certifications in CCNP and MCSE
- Excellent communication and leadership skills with strong initiative
- Able to think analytically and solve problems effectively
- Excellent command of spoken and written English