Role Responsibilities:
     -  Handle customer complaints/enquiries and help to resolve the problems
     -  Attend to daily communication via different medias and routine shipment handling
     -  Coordinate with the management to communicate and implement new policies & procedures
     -  Coordinate and liaise with key personnel in other functional areas to provide updates & status to customers
     -  Maintain effective communication with customers and overseas station to achieve service excellence
     -  Perform ad hoc task as assigned by supervisor

Requirements:
     -  At least 2-3 years of relevant work experience
     -  College or above
     -  Mature, self-motivated and independent working
     -  Good command in spoken & written English & Chinese
     -  Proficient in PC applications especially Ms Word & Excel
     -  Immediate available is highly preferable

* Fresh Graduates/Candidates with less work experience may consider to a junior post as Shipping/Documentation Officer.

Applications will be treated in strict confidence.  Interested parties, please send us your full C.V. and expected salary to margaret.ung@dhl.com

Please visit us at www.dhl.com

All information provided will be kept confidential and used only for processing applications.  Applicants not contacted within six weeks may consider their applications unsuccessful.  Applications will be retained for three months.  Should there be any vacancies in our associate companies during the period, applications will be passed onto them for consideration of employment.  Applicants may request to review their personal data through margaret.ung@dhl.com

All data collected will be used for recruitment related purposes only.