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| Melco Crown Entertainment |
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| Join a company that is redefining the face of Macau, one development at a time. Melco Crown Entertainment is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Macau, including the Crown Macau, Cotai’s City of Dreams integrated entertainment resort and the Mocha Clubs, Macau’s non casino-based slot machine chain. With an acquisition deal pending that will provide MPEL with a third development site on the Macau Peninsula, the employment opportunities promise to grow exponentially. A number of diverse positions will need to be filled.
Send your career skyrocketing with a company that’s changing the skyline.
Apply today.
新濠博亞娛樂（MPEL）
歡迎加入一家一次過藉由全新開發，賦予澳門嶄新面貌的公司。 新濠博亞娛樂集團是一個位於澳門的博彩娛樂場及其度假配套的發展商、資產擁有者及經營者。旗下包括澳門皇冠酒店，新濠天地綜合娛樂場度假村，以及摩卡俱樂部——澳門的非娛樂場角子機鏈鎖店鋪。新濠博亞在澳門半島發展用地上的第三個收購交易即將成交，而它將提供的就業機會將大幅倍增。許多形形色色的職位空缺將需要優秀的人才來填補。
讓您的職業生涯隨著不斷突破的公司突飛猛進。
立即應徵。 |
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Room Attendant - 009096
Job No.: 009096 Job: Housekeeping Organization: City Of Dreams Description:
Position Summary:
Attendants are responsible for the servicing and turndown of the guest rooms and cleanliness of the service areas in accordance to the company's standards.
Primary Responsibilities:
- Servicing and turning down of guest rooms in accordance to the set company's standard
- Deliver and refill mini bar products, fruits and amenities in guest rooms in accordance with established company's checklists and standards in an efficient and thorough manner
- Refill amenities and general items of the Floor Pantry and Mini-bar
- Delivery of special amenities and set up for guest rooms, as may be required (e.g. decorations on special occasions)
- Maintain knowledge of the Hotel and guest rooms including facilities, restocking requirements and operations to ensure that guest queries can be answered or referred promptly
- Adhering to all security and maintenance procedures and practices including reporting any unusual or suspicious incidents, hazards or people, complaints and missing or damaged items in a timely and accurate manner
- Actively participate in Health & Safety activities to ensure that workplace hazards are minimised and the health and safety of all employees is valued
- Communicating with fellow team members and departments to proactively service guests and ensure the standards are maintained and guest requirements are satisfied
- Maintaining the cleanliness of the back of house areas ensuring they are clean and free of risks including using appropriate cautionary signage to alert guests and fellow staff of potential risks as required
Key Performance Indicators:
- Cleanliness of the guest rooms and service areas
- Guest satisfaction survey
Experience:
- Although not necessary, previous relevant experience is an advantage, preferably with 5 star hotel
Education:
Skills / Competencies:
- Has flexibility in approach to work and be able to step in if and when required to assist with room cleaning and other tasks as may be directed by the line manager
- Has strong sense of teamwork and is committed to the team
- Displays a high commitment to improving customer service, always strives to achieve Customer satisfaction
- Has strong focus on attention to detail
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